Protect My Tesla LLC Company Privacy Policy

This privacy policy will explain how our company (Protect My Tesla) uses the personal data we collect from you when you use our website.  We are compliant with GDPR Requests to Know and Requests to Delete statues and if you have any questions or concerns in this regard, we will be happy to accommodate to the best of our ability.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

We collect the following data:

  • Personal identification information (Name, email address, phone number, shipping address, billing address, credit card information)

  • Information about the vehicle which you own or are purchasing parts for.

  • Information about which items you have purchased.

  • A record of all of your communications with us including emails, text messages to us, and phone calls placed or received by us.

  • Any information passed to us by a third party involved in any transaction, for example Paypal, Amazon Pay, Google Pay, etc.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register online, inquire online, or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards, social media, paper, phone, or via email.

  • Call, email, text message, in person visit, or social media message.

  • Use or view our website via your browser’s cookies.

  • Any information passed to us by a third party involved in any transaction, for example Paypal, Amazon Pay, Google Pay, etc

We may also receive your data indirectly from the following sources:

  • Payment processors or providers

  • An installer or dealer of our products interacting with us on your behalf

  • A spouse, friend, assistant, or family member contacting us on your behalf

How will we use your data?

Protect My Tesla collects your data so that we can:

  • Process your order and manage your account.

  • Manage payments and account balances.

  • Ship you the correct version of the item for your vehicle.

  • Provide warranty support and customer support.

  • Email you with special offers on other products and services we think you might like.

We do not share your personal data with any 3rd parties and we do not sell your data to anyone. Period.

When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies and third party payment services to prevent fraudulent purchases, such as those built into Braintree, Shopify, etc.

How do we store your data?

We securely store your data online in a GDPR-compliant secure data center managed by Squarespace, Google, Facebook, MailChimp, etc.

Our Company will keep your personal information as related to any sales transactions for a minimum of 7 years so as to comply with the United States Internal Revenue Service guidelines. Once this time period has expired, we may delete your data.

Marketing

With your permission, we would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Protect My Telsa from contacting you for marketing purposes.  We do not share your data with any 3rd parties.

If you no longer wish to be contacted for marketing purposes, please follow the opt-out link in the email or email info@protectmytesla.com.

What are your data protection rights?

Protect My Tesla would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Protect My Tesla for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Protect My Tesla correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Protect My Tesla erase or anonymize your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Protect My Tesla restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Protect My Tesla’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Protect My Tesla transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request regarding your data, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@protectmytesla.com

Or write to us via signature required mail:

Protect My Tesla, 7703 Central Ave NE  Minneapolis, MN 55432

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

  • Understanding if you have visited our website before

  • Understanding how you reached our website

  • Registering the your location so as to provide the best possible user experience

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Protect My Tesla family of websites contain links to other websites. Our privacy policy applies only to our websites, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Protect My Tesla keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on October 20th, 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@protectmytesla.com

Call us: (612) 229-5691

Or write to us at: Protect My Tesla, 7703 Central Ave NE  Minneapolis, MN 55432